About Suburban Home medical equipment

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  Home Medical Equipment services are provided within one day of referral based upon physician's order, patient/client's need or preference. Based upon the admission criteria, each patient/client is assessed for appropriateness of referral and services. Documentation of medical necessity is required for Medicare, Medicaid and third-party payers.

  Home Medical Equipment services are composed of trained staff and clinical technicians. Each position is defined by a job description that sets out specific performance criteria. The competence of the technical staff, and all associates, is evaluated at least annually through competency-based evaluation processes and the performance evaluation system. The supervisor of direct care/service personnel observed and evaluated during direct client/patient care annually and assigned job duties are assessed to ensure that quality care and service is being provided. This allows for additional teaching opportunities. Specific evaluation criteria are based on identification of high risk, high volume, and problem prone areas.

 The Home Medical Team sets patient/client goals based on the physician order, the home assessment and in collaboration with the patient/client and/or family/caregiver. The degree of achievement of patient goals is measured through various outcome measurements. These findings are part of the department's plan for continuous quality/performance improvement. Patients'/clients' perception of satisfaction with services provided are measured through an ongoing system and are also included in the department's plan for continuous quality/performance improvement.